microsoft automated troubleshooting services

But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.” in a home office? In Citrix Director and ADM, high latency and ICA RTT could be seen. 3 How could I monitor the end-user network, client, etc.2 How can I troubleshoot an application launching issue?.1 How does eG Enterprise monitoring integrate with Citrix?.

However, since the webinar I have compiled and answered the full set of questions below. We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. One of the best things about participating in these webinars is the high quality and breadth of questions that we receive from the attendees. Troubleshooting with automated and built-for-Citrix monitoring toolsĪ colleague and I were answering questions during the live webinar, and we received a lot of questions.Investigating issues in the supporting infrastructure (network, AD, virtualization, etc.).How to methodically go about finding the scope, magnitude of impact, and source of the problem?.Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more.What do you analyze and how do you triage now that there are remote working factors to consider?.When remote workers complain that Citrix is slow, where do you initially focus your investigations?.They covered key questions and workflows, such as: Troubleshooting the Most Common Citrix Complaints From Remote Workers: FAQsĪ few days ago, we hosted a very well received webinar presented by Barry Schiffer (CTP) from eG’s Benelux team and George Spiers, CTP and real-world Citrix Administrator.

Microsoft automated troubleshooting services